Terms and Conditions

1. Opsetr LLC is a Texas limited liability company.
2. You can contact us at hello@opsetr.com.
3. The date above identifies when these Terms were last updated.
4. The Opsetr name, branding, logos, and related materials belong to Opsetr LLC or their respective owners. Nothing in these Terms grants permission to use them except as necessary to use the Services or with the relevant owner’s permission.

1. These Terms govern your access to and use of the Platform and Services. If you do not agree to these Terms, you must not use the Platform or Services.
2. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, nonexclusive, nontransferable, revocable right to access and use the Services for your business purposes.
3. By registering for an account or purchasing Services, you represent that:
   • You have read and agree to these Terms.
   • You are at least 18 years old.
   • If acting for a business, you have authority to bind that business.
   • You will ensure that anyone using your account complies with these Terms.
4. You must provide accurate account information and keep it current.
5. You are responsible for protecting your login credentials and for activity conducted through your account by you or people you authorize. Notify us promptly if you suspect unauthorized access.
6. We may restrict, suspend, or terminate access where reasonably necessary to address a breach of these Terms, nonpayment, suspected fraud, unlawful activity, security risks, or requirements imposed by law or our service providers.
7. We may update, modify, suspend, or discontinue features of the Platform or Services. Availability may be affected by maintenance, technical difficulties, third-party outages, or circumstances outside our reasonable control.
8. Our Privacy Policy and Cookie Policy explain relevant information practices. Any additional terms presented for a particular Service also apply to that Service.

1. We may offer free access or a trial for certain Services.
2. The trial duration, included features, payment requirements, and any automatic conversion to a paid subscription will be disclosed in the applicable offer or checkout.
3. Free access may end when:
   • The stated trial or free-access period expires.
   • You purchase the relevant Service.
   • We terminate free access in accordance with the offer or these Terms.
4. These Terms apply during free-access and trial periods.
5. If an offer provides for automatic billing after a trial, you must cancel before the disclosed billing deadline to avoid the next charge.
6. Any additional trial conditions presented when you sign up form part of the applicable offer.

1. Paid Services require payment of the fees disclosed in the applicable offer, order, or checkout (“Fees”).
2. The price, billing frequency, trial conditions, and any usage limits or additional charges will be disclosed before purchase.
3. By purchasing a recurring subscription, you authorize recurring charges at the frequency disclosed during checkout until the subscription is canceled.
4. You may cancel using any cancellation option provided in your account or by contacting hello@opsetr.com. Unless the applicable offer or law provides otherwise, cancellation takes effect at the end of the current paid billing period.
5. Cancellation stops future renewals. Refunds or credits for amounts already paid are governed by the applicable offer and applicable law. Contact hello@opsetr.com with billing questions or refund requests.
6. Fees must be paid when due. Failed or overdue payments may result in restricted access, suspension, or termination.
7. We may change recurring Fees with reasonable advance notice. The notice will explain when the change takes effect. You may cancel before the new price applies.
8. You are responsible for applicable taxes, except taxes imposed on our net income.
9. Payments may be processed by third-party payment providers and are subject to their applicable terms.
10. You must maintain accurate billing information and an authorized payment method.
11. Unless otherwise expressly stated, third-party services, additional messaging usage, or other optional features may involve separate fees disclosed before you incur them.

1. “Customer Content” means information, text, customer contact details, reviews, feedback, images, and other materials you submit or make available through the Services.
2. You retain ownership of Customer Content, subject to the rights of its original owners.
3. You represent that you have the rights, permissions, and lawful basis necessary to provide Customer Content and instruct us and our service providers to process it for the Services.
4. You are responsible for ensuring that your collection and use of Customer Content comply with applicable privacy, data protection, communications, and other laws. This includes the GDPR where applicable.
5. You are responsible for the accuracy and lawfulness of Customer Content and for maintaining appropriate copies of information you need to retain.
6. You grant Opsetr and the service providers involved in delivering the Services a nonexclusive license to host, store, reproduce, transmit, display, and otherwise process Customer Content as necessary to provide, maintain, secure, and support the Services, consistent with applicable law and the relevant privacy notices and agreements.
7. Processing of personal information is subject to applicable privacy notices, agreements, and law. These Terms do not independently authorize using identifiable Customer Content to train general-purpose AI models or publicly promote your business.
8. We may remove or restrict Customer Content that reasonably appears to violate these Terms, applicable law, or the rights of others.
9. We may disclose information where required by law or lawful legal process, or as otherwise permitted by applicable law and the relevant privacy notices.
10. You must not upload sensitive personal information that is unnecessary for the Services or information the Services are not designed or authorized to handle.

1. Violate applicable laws or regulations.
2. Use the Services for fraud, deception, harassment, threats, abuse, or unlawful discrimination.
3. Upload content that infringes another person’s intellectual property, privacy, or other rights.
4. Upload or distribute viruses, malware, spyware, or other harmful code.
5. Access accounts, systems, networks, or data without authorization.
6. Interfere with or disrupt the Platform, Services, servers, or third-party systems.
7. Attempt to bypass security measures, usage restrictions, or access controls.
8. Copy, resell, sublicense, or otherwise commercially exploit access to the Services except where expressly authorized.
9. Reverse engineer, decompile, or disassemble underlying software except to the extent applicable law expressly permits.
10. Use automated methods to extract information from the Platform without permission, except as permitted by applicable law.
11. Remove ownership notices or misrepresent the source or ownership of the Services.
12. Use the Services to create or distribute fake reviews, impersonate customers, or misrepresent customer experiences.
13. Use review requests, incentives, or feedback workflows in a way that violates applicable law or the relevant review platform’s rules.
14. Send messages to people without the permissions or other legal basis required for those messages.
15. Continue sending messages after a recipient has opted out where an opt-out must be honored.

1. Intellectual property rights in the Platform and Services belong to Opsetr or the relevant third-party owners and licensors.
2. Your subscription grants access to the Services; it does not transfer ownership of software, source code, designs, trademarks, or other protected materials.
3. You retain rights in Customer Content as described in Section 5.
4. You have no right to access underlying source code except where expressly agreed or required by applicable law.
5. You must not reproduce, modify, publish, distribute, or commercially exploit protected materials outside the permissions granted by these Terms or applicable law.
6. Third-party names, logos, and trademarks belong to their respective owners. Their appearance on the Platform does not, by itself, establish an endorsement or partnership.
7. If your use of protected materials violates these Terms, we may require you to stop that use and remove unauthorized copies, subject to applicable law.

1. To the fullest extent permitted by applicable law, the Platform and Services are provided “as is” and “as available.”
2. We do not guarantee uninterrupted access, error-free operation, or that every feature will be available at all times.
3. We do not guarantee a particular number of reviews, review score, search ranking, sales result, or business outcome.
4. Reviews and ratings reflect the actions and opinions of third parties. We do not control whether a customer leaves a review, its content, or whether a review platform publishes or removes it.
5. Integration availability and performance depend in part on third-party systems, permissions, and policies.
6. Descriptions of available integrations do not guarantee that every integration method, automation, or feature is included in every plan.
7. You are responsible for reviewing automated messages and AI-generated content before using them where review is appropriate. Such content may contain errors or unsuitable statements.
8. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement.
9. Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded.

1. You are responsible for maintaining the devices, internet access, browser software, and other technical resources needed to access the Services.
2. You are responsible for obtaining and maintaining any third-party accounts required for your selected integrations.
3. You must have authority to connect those accounts and provide the permissions necessary for the requested features.
4. You are responsible for maintaining the security of your devices and connected accounts.
5. Some features may be unavailable if a third-party connection expires, permissions are withdrawn, or the third-party provider changes its systems or policies.
6. We do not guarantee compatibility with every device, browser, operating system, or third-party configuration.
7. Contact hello@opsetr.com if you experience difficulty accessing or using the Services.

1. The Platform may use or connect to third-party software, hosting, payment processing, messaging providers, review platforms, and other services.
2. Use of a third-party service may require a separate account and acceptance of that provider’s terms and privacy policy.
3. You are responsible for reviewing the third-party terms applicable to services you choose to connect or use.
4. Third-party terms govern your relationship with the relevant provider. These Terms govern your relationship with Opsetr.
5. We do not control third-party content, availability, pricing, policies, or technical changes.
6. We are not responsible for third-party failures or conduct beyond our reasonable control, except to the extent applicable law imposes responsibility on us.
7. Connections to third-party services may be modified or discontinued if required by technical changes, provider policies, legal requirements, or other reasonable operational needs.
8. References to a third-party brand or integration do not imply an affiliation beyond the actual relationship or functionality described.

1. To the fullest extent permitted by applicable law, Opsetr will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from or relating to the Platform, Services, or these Terms.
2. This exclusion includes, to the extent permitted by law:
   • Lost profits, sales, or revenue.
   • Business interruption.
   • Loss of anticipated savings.
   • Loss or corruption of data.
   • Loss of business opportunities.
   • Loss of goodwill or reputation.
3. These limitations apply whether a claim arises in contract, tort, negligence, breach of statutory duty, or another legal theory, to the extent permitted by law.
4. Nothing in these Terms limits or excludes liability for fraud, willful misconduct, or any liability that cannot lawfully be limited or excluded.
5. Nothing in these Terms removes rights or remedies that applicable law makes nonwaivable.

1. Customer Content that you provide in violation of another person’s rights.
2. Your unlawful use of the Services.
3. Your material breach of these Terms.
4. Messages you direct through the Services without legally required consent or in violation of applicable messaging requirements.

1. You may stop using the Services at any time. To stop recurring charges, you must also cancel your subscription as described in Section 4.
2. We may suspend or terminate access for a material breach of these Terms, unpaid Fees, unlawful activity, security concerns, or circumstances requiring us to stop providing the Services.
3. Where reasonably practicable and appropriate, we will notify you and give you an opportunity to resolve the issue before termination. Immediate action may be necessary for serious misuse, security threats, or legal requirements.
4. When access ends, your right to use the Services ends.
5. Data retention, deletion, and any available export options are governed by the applicable privacy notices, service arrangements, and law. You should obtain any available copies of information you need before closing your account.
6. Provisions intended by their nature to survive termination will continue to apply, including provisions concerning intellectual property, unpaid Fees, liability, indemnity, and disputes.

1. We may update these Terms to reflect changes to our Services, business practices, or legal requirements.
2. We will update the date at the top of this page when we make changes.
3. For material changes affecting existing customers, we will provide reasonable notice through email, the Platform, or another appropriate method.
4. Changes take effect on the date stated in the notice or updated Terms, subject to applicable law.
5. If you do not agree to an update, you may stop using the Services and cancel your subscription before the update takes effect.
6. Where applicable law requires additional consent, we will obtain it before applying the relevant change.

1. We may transfer our rights and obligations under these Terms as part of a merger, acquisition, restructuring, or transfer of the relevant business, subject to applicable law.
2. You may not transfer your account or rights under these Terms without our written consent.
3. These Terms do not create a partnership, joint venture, agency, or employment relationship between you and Opsetr.
4. These Terms, together with applicable orders and any documents expressly incorporated into them, form the agreement between you and Opsetr concerning the Services.
5. A delay or failure to enforce a provision does not waive the right to enforce it later.
6. If a court finds a provision invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.
7. No provision excludes liability for fraudulent misrepresentation or overrides rights that cannot lawfully be waived.

1. These Terms and disputes arising from or relating to them are governed by Texas law, without regard to conflict-of-laws principles, except where applicable law requires otherwise.
2. Before starting formal legal proceedings, you and Opsetr agree to attempt in good faith to resolve the dispute informally.
3. To begin that process, contact hello@opsetr.com with a description of the dispute and the resolution you seek.
4. If the dispute is not resolved within 60 days after written notice, either party may pursue available legal remedies.
5. Subject to any mandatory rights or venue requirements under applicable law, the parties agree to the jurisdiction of the state and federal courts located in Texas.
6. Nothing in this section prevents either party from seeking urgent relief where appropriate or exercising rights that cannot lawfully be restricted.